Image Sign Studio
 

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WSI
 
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Contact Us Today

Unit 2

Dannemora Drive Sheffield
S9 5DF

 

FAQ's By Our Customers Regarding Signs & Graphics


 

  • HOW MUCH WILL MY SIGN COST?

Your business signs can be as cheap or as expensive as you'd like it to be, it really comes down to the design, size, style and the materials used. We are happy to work to your budget, providing you with the best solution to your needs.
You pay for signage once and it works for you 24 hours a day, 7 days a week for years. Signs should be seen as an investment as effective signs will pay for themselves many times over.

  • HOW DO I PAY?

New customers will usually be asked to pay a 50% deposit on any amount over £500.00 before any work has commenced and this can be either in the form of cash, cheque or a credit card. On jobs less than £500.00, you can just pay us upon completion.

  • DO YOU OFFER FREE CONSULTATIONS?

Yes, we are happy to provide you with a free of charge site survey and quotation. On some occasions we may charge a small travel fee but this will always be confirmed prior to any meeting.

  • DO YOU OFFER A GUARANTEE?

We offer signs for a wide range of needs from temporary to permanent signs and graphics and will be happy to discuss with you the potential lifespan of the products before the order is placed. As we supply many types of signs, we do not offer a standard guarantee across all of our products but in general, we offer a no quibble 6 month guarantee. We at Image Sign Studio value our high standards of workmanship

  • DO YOU ACCEPT CREDIT CARDS?

Yes, all major credit cards are accepted.

  • WHAT IS THE USUAL TURNAROUND AFTER I HAVE PLACED MY ORDER?

This is very dependent on the availability of materials, production schedules and design approval. Typically a lead time of 10-14 days should be expected however, we will always discuss this with you at the time of order and will accommodate your needs wherever possible.

  • DO WE NEED TO SUPPLY OUR OWN ARTWORK?

We at Image Sign Studio have a special design team in place, to help you all the way with your perfect design. If you already have artwork, this can be supplied in the following design formats; PDF, AI, EPS.

  • ARE PROOFS SUPPLIED BEFORE WORK COMMENCES?

Yes, all artwork must be approved and signed off by the customer before it is manufactured and fitted. Any amendments after approval may be chargeable. All artwork designs remain the property of Image Sign Studio until an order is placed.

If the artwork is taken to an alternative signmaker for production, an invoice will be issued for £40.00 + vat to cover our design expenses.

  • HOW DURABLE ARE YOUR SIGNS?

We complete both temporary and permanent signs for customers and the materials used will impact on the durability of the sign. We offer a full range of materials to fit within your budget and needs and also specify products for whether the sign will be used inside or outside. Most signs should last a number of years and should be seen as an investment rather than a one off cost; as they will work for you 24 hours a day, 7 days a week.

  • IS INSTALLATION INCLUDED IN THE COST OF THE SIGN?

There will be a separate charge for installation of your signs and graphics incorporated into your quote. If you would like us to just supply your signs and not install them, please let us know. We prefer to install vehicle graphics ourselves as the vinyl application can affect the longevity of graphics.

  • DOES VINYL WORK ON ANY SURFACE?

As there are different specifications of vinyl, we can confidently apply it to most common surfaces. If you have an unusual surface, we may want to undergo a test prior to manufacturing your graphics.

  • WHAT SORT OF VEHICLE GRAPHICS ARE AVAILABLE?

From simple single colour lettering on the side of your vehicle to large format photographs and vehicle wraps, Image Sign Studio can provide a one stop shop solution for all of your vehicle graphic needs. We also provide a range of magnetic vehicle signs and use reflective vinyl for high visibility vehicles.

  • HOW LONG DO VEHICLE GRAPHICS LAST?

Professionally applied vehicle graphics should last for years if they are cared for correctly. We advise that you do not wash your vehicle for a week after vehicle graphics are applied and do not jet wash the graphics as this may reduce their life. For permanent vehicle graphics, we always offer to laminate the graphics which should prolong the colour of any digitally printed images. We use varying grades of vinyl to fit within your requirements.

  • HOW DO I REMOVE MY VEHICLE GRAPHICS?

For a small fee, we can remove the graphics for you. Alternatively you should be able to remove your own vehicle graphics without damaging your paintwork by using a hair dryer to warm and loosen the vinyl. Depending how long the graphics have been on the vehicle, you may see a small glue residue on the paintwork which can be easily removed. In the case of full vehicle wraps, it is advisable to get a professional to remove the graphics.

  • WHAT SORT OF BANNERS DO YOU PROVIDE?

Whether you are looking for an interior or exterior banner, Image Sign Studio can provide the ideal solution for your needs. From PVC and vinyl printed banners which can be fixed to railings or buildings or within a banner framework to floor standing banner stands to decorate your reception area we offer a full range of products for added promotion of your business. Banners can also be suspended from the side of a building, lamp posts and other substrates and can be printed on a wide range of materials making mesh banners, PVC banners and vinyl banners.

  • WHAT IS BUILT UP LETTERING?

Most commonly used on exterior signs but can also be specified for interior applications; built-up lettering is the process of using individual letters manufactured from plastic, acrylic, aluminium or their derivatives and installing them in a raised fashion to give a 3D effect to a sign. Illumination can then be added either through a trough light or through LED's to provide a halo effect for night time visibility of the sign.

  • WHAT IS A SIGN TRAY?

A sign tray is most commonly a moulded aluminium tray used as a substrate to provide the backing for your sign. This can be powder coated in a wide range of colours to suit your branding. Sign trays can also be fret cut to allow a graphic and illumination to shine through in your required design. The tray frames the vinyl text or lettering to give your sign prominence on your building. Tray signs are not only used for fascias but can be used for smaller applications, for example entrance signs.

  • WHAT IS A PROJECTING OR HANGING SIGN?

Usually installed on the outside of a building, a projecting sign is fixed to a bracket to enable the sign to project at an angle perpendicular to the building, therefore making it easier for your sign to stand out eg. In high footfall retail areas. This is usually used to supplement a fascia on your building.

  • DO YOU SUPPLY PAVEMENT SIGNS?

Yes, we have a wide range of pavement furniture available including café barriers, notice boards, chalk boards and swing signs.

  • DO YOU SUPPLY LIGHTING FOR SIGNS

Wherever possible, it is advisable to add lighting to your sign to ensure that it gets maximum visibility throughout the day and night. We offer a range of lighting for exterior and interior use including LED's and trough lighting.

  • DO WE NEED AN ELECTRICIAN FOR INSTALLATION?

Yes if you have any electrical supply to your signs then you should use a qualified electrician. Image Sign Studio can recommend a reputable company for you to connect your sign to the mains, please speak to one of our sales team.

  • WHAT ARE LED SIGNS?

Light Emitting Diodes (LED's) is a solid state semi-conductor device which can convert electrical energy directly in to light energy. To get a glowing sign from LED, they are placed adjacent to each other in a polymer jacket, just so far apart as to permit glow overlap and give a constant regular light. Becoming increasingly popular, LED's are very flexible, easy to handle and are low in energy usage, providing a smart, professional finish to both interior and exterior signs.

  • WHATS A LIGHT BOX?

A light box can be used on the inside or outside of your premises and needs to be connected to mains supply in order to work. As the name suggests, a light box is an encapsulated aluminium box with lighting tubes installed inside and a graphic usually applied to the front. A light box can also have a fret cut lettering or logo installed to give a nice illuminated effect.

 

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